Terms and Conditions of Toy House

Effective Date: 14 August 2025
Last Updated: 14 August 2025

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1. Introduction

Welcome to Toy House. These Terms & Conditions govern your use of our website www.toyhouse.com.bd and the purchase of our products. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use our website.

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2. Eligibility

You must be at least 18 years old to place an order on our website.

For customers under 18, a parent or guardian’s supervision and consent are required.

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3. Product Information

We strive to provide accurate product descriptions, images, and prices. However, slight variations in color, size, or design may occur due to photography, lighting, or manufacturing changes.

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4. Pricing & Payment

All prices are in Bangladeshi Taka (৳).

We accept bKash, Nagad, Rocket, Card Payment, Bank Transfer, Cash on Delivery, and EMI (where applicable).

Payment must be completed before delivery unless Cash on Delivery is selected.

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5. Shipping & Delivery

Please refer to our [Shipping Policy] for full details on delivery timelines, charges, and courier partners.

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6. Returns & Refunds

We accept returns within 7 days for damaged, defective, or incorrect items. Please refer to our [Refund & Returns Policy] for detailed terms.

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7. Use of Website

You agree not to misuse our website or attempt to disrupt its operations.

You may not copy, reproduce, or distribute any content from this website without prior written consent from Toy House.

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8. Intellectual Property

All content on this website, including logos, images, product descriptions, and designs, is the property of Toy House and protected under copyright laws. Unauthorized use is prohibited.

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9. Privacy & Data Protection

We collect personal data such as name, phone, email, address, and browsing information for order processing, marketing, and analytics. Please refer to our [Privacy Policy] for more details.

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10. Limitation of Liability

Toy House is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

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11. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of our website after changes are posted means you accept the updated terms.

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Contact Us for Any Queries:
📍 Address: New Market, Dhaka, Bangladesh / Shop#1A-037C, 1st Floor (Ghulshan DCC Corner), Jamuna Future Park, Dhaka, Bangladesh
📧 Email: hello@toyhouse.com.bd
📞 Phone: 01770092542
🕒 Customer Service Hours: 9:00 AM – 12:00 PM (Saturday – Friday)