We welcome you to Toy House Premium 

Toy House Premium  provides products and/or services to you while you visit Toy House Premium.com

By using Toy House Premium Services, you agree to the following terms and conditions. Please read them carefully.

By subscribing to or using any of our services you agree that you have read, understood, and are bound by the Terms, regardless of how you subscribe to or use the services. The domain name www.toyhousepremium.com (referred to as “Website”) is owned by Toy House .

By accessing this Site, you confirm your understanding of the Terms of Use. If you do not agree to these Terms, you shall not use this website. The Site reserves the right to change, modify, add, or remove portions of these Terms at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms of Use regularly for updates. Your continued use of the Site following the posting of changes to these Terms of Use constitutes your acceptance of those changes.

Order Acknowledgment

There are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address before we accept the order.

Delivery Time & Charges

Based on your order, we arrange delivery to you at the quickest possible time. Our Standard Delivery Time Schedule and Delivery Charges are as follows:

Delivery Timeline:

Dhaka: Within 2 to 3 Days from order confirmation time

Outside Dhaka: Within 3-5 days from Order Confirmation time.

Delivery Charges:

Dhaka: 60 Taka up to 1kg and to be increased by 30tk per additional KG.

Outside Dhaka: 120 Taka up to 1kg and to be increased by 50tk per additional KG.

For Excessive Bulk products, the delivery charges will be as per our Order Teams calculation and confirmation by you.

However, we are not liable for any delays in the shipments longer than anticipated time due to bad weather, political disruptions, theft, loss of parcel during transportation, and other unforeseen circumstances.

Pricing

We try our best to provide the most accurate pricing information on the Site. However, mistakes can happen. And in such cases, when the price of an item is not displayed correctly on the website, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your debit/credit card charged.

All prices posted on this website are subject to change without notice. Prices prevailing at the commencement of placing the order will apply. Posted prices are included all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.

Discount

Toy House Premium always offers products at the best possible market price or at a reasonable price. From time to time, we have different Promotions and Discount Offers running to make our customers happy and make them able to buy more and more from Toy House Premium. In such a case, the terms and conditions of the discount will be followed for that particular campaign.

Product Description

toyhousepremium.com attempts to be as accurate as possible. However, toyhousepremium.com does not warrant that product description or other content of the site is accurate, complete, reliable, current, or error-free. If a product offered by toyhousepremium.com itself is not as described, your sole remedy is to return it in its unused condition.

Flexible Refund &Return Policy

We are always committed to delivering the best and most fresh product in its original condition. But sometimes we may fail to fulfill your expectations due to overlooking and lack of care, sometimes situations aren’t by our side. But there is a trust established over time between customers and toyhousepremium, So, to further ensure quality services to customers,toyhousepremium.com brings you The “Flexible Return& Refund” policy. Where customers can return their products if there’s something wrong, wish not to receive, defective, damaged, wrong size, color mismatch, etc. Please review our “Flexible Return and Refund Policy” for details.

If for any reason you are unsatisfied with your order, you may return it as long as your item meets the criteria of our policy.

Payment

Toy House Premium offers Cash on Delivery (COD), Debit/Credit Card (VISA, Master Card, Nexus, etc.), MFS Mobile Banking (bKash, Nagad, Rocket), and Internet banking as payment methods. Please see our Payment Methods for details.

User Profile: Account, Password, and Security

You will have a User Account upon your registration at our website and you receive a password and account designation. You shall be responsible for maintaining the confidentiality of your account, password as well as all the transactions/requests done/received under your password or account. You agree to (a) immediately notify toyhousepremium.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session.toyhousepremium.com shall not be liable for any loss or damage arising from your failure to comply with the T&C.

Products & Services

toyhousepremium.com provides online shop services through the website. The Products can be purchased through the Website through various methods of payment options. Upon placing an order,toyhousepremium.com shall ship the product to you and you shall be responsible for its payment.

User Limitation

The User agrees and undertakes not to copy, edit, distribute, transmit, reproduce, publish, license, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website are permitted provided that Toy House Premium name is stated as the source and prior written permission ofToy House Premium is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes, and unwarranted modification of data and information within the content of the Website are not permitted.

Links to Third Party Site

The Website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of toyhousepremium.com or the Website and toyhousepremium.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. toyhousepremium.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. toyhousepremium.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by toyhousepremium.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Risk of Loss

All items purchased from toyhousepremium.com are made pursuant to a shipment contract. This means that the Risk of Loss shall remain with Monowamart.com until the item is transferred to you. In the event that the items are damaged after receipt, the risk falls on the customer.

Fraud Protection Policy

toyhousepremium.com realizes the importance of strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine cardholder. We apologize for any inconvenience that may be caused to customers and requests them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

Termination

toyhousepremium.com may suspend or terminate your use of the Website, access to our Facebook pages and Messenger, or any Service if it believes, in its sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically.

These Terms will survive indefinitely unless and until toyhousepremium.com chooses to terminate them.

If you or toyhousepremium.com terminates your use of the Website or any Service, toyhousepremium.com may delete any content or other materials relating to your use of the Service and toyhousepremium.com will have no liability to you or any third party for doing so.

You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.

Updates of the Policies:

We reserve the right to change or update all the different policies at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site.